105 Washington Square
Bldg. 49, Suite 100
Offutt AFB, NE 68113-4002

Customer Service:
(402) 294-5019
DSN: 271-5019
Fax: (402) 294-5556

Hours of Operation:
Mon – Fri: 8 a.m. – 3:30 p.m.*
Tues & Thurs – Appointment necessary for Non-Active Duty Members.
Mon, Wed, Fri – Walk-ins, everyone welcome.
First Duty Day of month – Extended Customer Service Hours: 3:30 – 8 p.m.

*Open 1 p.m. – 3:30 p.m. every third Thursday due to training.
First Saturday of every month: 8 a.m. – 12 p.m.**
**Customer Service Section is open for ID cards for dependents, reservists, retirees and shift workers.
Closed on all Federal Holidays & HQ ACC Family Days.
Appointments are highly encouraged, however we do service walk-ins on a first come, first served basis.

Please click HERE for the DEERs application and more information on how to submit your source documents to us.

*Note, if the form is not digitally signed online or signed by the sponsor in front of a DEERs technician, it must be notarized before submitting for use.
**Note, any documents sent must be in an encrypted email or through AMRDEC Safe. This information is also available at the above link.

We can....add dependents due to: birth, adoption & spouse by marriage; remove dependent spouse by divorce, and update full-time student information.

Save Time on Dependent ID Card Renewals!
Click here for application.

1172-2 instructions for individuals unable to access or digitally sign online, click HERE.

Did you know all sections are open until 2000/8 p.m. the first duty day of the month AND Customer Support (ID Cards/DEERS) is open 0800-1200 on the first Saturday of the month?

The Military Personnel Flight (MPF) serves Active Duty, Guard, Reserve, and Retired personnel across the installation through our Customer Service, Force Management, and Career Development elements. We support all Airmen by assisting them in managing their military careers, and ensuring eligibility of entitlements. Appointments for customer service actions (military and civilian ID cards, DEERS updates, Agent letters, and passports) are highly encouraged, but walk-ins are welcome on a first come, first serve basis.

Finance Technician Available Every Monday
Beginning Nov. 13, the 55 CPTS will have a technician at the Military Personnel Flight (MPF) every Monday to allow for collocated finance and personnel customer service! The finance technician will be in Bldg. 49, Room 101A from 8 a.m. - 12 p.m.

Finance Technician Available on Mondays, 294-2374

Customer Service (military/civilian/retiree ID cards, DEERS, Agent Letters): (402) 294-5019
Force Management NCOIC: (402) 294-4788
Passports: (402) 232-6035
Force Management (duty status, PCA, AFSC classifications, UPMR, overseas tour data, special duty assignment pay program): (402) 294-4788
Leave/INTRO: (402) 294-2374
Evaluations/Decorations: (402) 294-2050
Career Development Superintendent: (402) 232-1348
Retentions (reenlistments/extensions/retirements/separations): (402) 232-1367
Outbound Assignments: (402) 232-1727
Promotions: (402) 294-4448
PRP: (402) 294-4788