105 Washington Square
Bldg. 49, Suite 100
Offutt AFB, NE 68113-4002

Customer Service:
(402) 294-5019
DSN: 271-5019
Fax: (402) 294-5556

Hours of Operation:
Mon – Fri: 8 a.m. – 3:30 p.m.*
Tues & Thurs – Appointment necessary for Non-Active Duty Members.
Mon, Wed, Fri – Walk-ins, everyone welcome.
First Duty Day of month – Extended Customer Service Hours: 3:30 – 10 p.m.

*Open 1 p.m. – 3:30 p.m. every third Thursday due to training.
First Saturday of every month: 8 a.m. – 12 p.m.**
**Customer Service Section is open for ID cards for dependents, reservists, retirees and shift workers.
Closed on all Federal Holidays & HQ ACC Family Days.
Appointments are highly encouraged, however we do service walk-ins on a first come, first served basis.

Updated information from MPF as of Feb. 9, 2:30 p.m.: ALL systems are currently online. MPF is open today from 8 a.m. to 3:30 p.m.. Any updates to the DEERs system will be posted here but we recommend to call MPF before walking in or heading to your appointment, for on the minute updates. 294-2374.

MPF Hours of Operation have changed as of January 8, 2018.

Please watch for upcoming changes here.

The Military Personnel Flight (MPF) serves Active Duty, Guard, Reserve, and Retired personnel across the installation through our Customer Service, Force Management, and Career Development elements. We support all Airmen by assisting them in managing their military careers, and ensuring eligibility of entitlements. Appointments for customer service actions (military and civilian ID cards, DEERS updates, Agent letters, and passports) are highly encouraged, but walk-ins are welcome on a first come, first serve basis.

CAC/ID Appointment Customer Service Log In

Save Time on Dependent ID Card Renewals!
Click here for step by step instructions!

Finance Technician Available Every Monday
Beginning Nov. 13, the 55 CPTS will have a technician at the Military Personnel Flight (MPF) every Monday to allow for collocated finance and personnel customer service! The finance technician will be in Bldg. 49, Room 101A from 8 a.m. - 12 p.m.

Finance Technician Available on Mondays, 294-2374

Customer Service (military/civilian/retiree ID cards, DEERS, Agent Letters): (402) 294-5019
Force Management NCOIC: (402) 294-4788
Passports: (402) 232-6035
Force Management (duty status, PCA, AFSC classifications, UPMR, overseas tour data, special duty assignment pay program): (402) 294-4788
Leave/INTRO: (402) 294-2374
Evaluations/Decorations: (402) 294-2050
Career Development Superintendent: (402) 232-1348
Retentions (reenlistments/extensions/retirements/separations): (402) 232-1367
Outbound Assignments: (402) 232-1727
Promotions: (402) 294-4448
PRP: (402) 294-4788