Military Personnel & ID Cards

105 Washington Square
Bldg. 49, Suite 100
Offutt AFB, NE 68113-4002

Customer Service:
DSN: 271-2374
Fax: (402) 294-5556

Hours of Operation:
Mon - Fri: 8 a.m. - 3:30 p.m.*
*Open 12 p.m. - 3:30 p.m. every third Thursday due to training.
First Saturday of every month: 8 a.m. - 12 p.m.**
**Customer Service Section open for ID cards for dependents, reservists, retirees and shift workers.
Closed on all Federal Holidays & HQ ACC Family Days.
Appointments are highly encouraged, however we do service walk-ins on a first come, first served basis.

The Military Personnel Section will have normal operating hours (8 a.m. - 3:30 p.m.) on Sept. 21. Call 294-2374 for details.

In order to better serve you, the Military Personnel Section opens at 12 p.m. every third Thursday of the month due to training.

The Military Personnel Section (MPS) serves Active Duty, Guard, Reserve, and Retired personnel across the installation through our Customer Service, Force Management, and Career Development elements. We support all Airmen by assisting them in managing their military careers, and ensuring eligibility of entitlements. Appointments for customer service actions (military and civilian ID cards, SGLI updates, DEERS updates, Agent letters, and passports) are highly encouraged, but walk-ins are welcome on a first come, first serve basis.

CAC/ID Appointment Customer Service Log In

Customer Service (military/civilian/retiree ID cards, SGLI, DEERS, Agent Letters): (402) 294-2374
Force Management NCOIC: (402) 294-4788
Passports: (402) 232-6035
Force Management (duty status, PCA, AFSC classifications, UPMR, overseas tour data, special duty assignment pay program): (402) 294-4788
Leave/INTRO: (402) 294-4700
Evaluations/Decorations: (402) 294-2050
Career Development Superintendent: (402) 232-1303
Retentions (reenlistments/extensions/retirements/separations): (402) 232-1367
Outbound Assignments: (402) 232-1727
Promotions: (402) 294-4448
PRP: (402) 294-4788

Enlisted Evaluation System / Weighted Airman Promotion System Roadshow Briefing & Q&A:

If you missed the EES/WAPS Roadshow briefing, you can find it on the links below. There is also a question and answer sheet for the most commonly asked questions. Be in the "know" of your career and what to expect. Visit:

MPS open 1st Saturday for ID cards, 294-2374

Customer Support Open Every First Saturday
The Customer Support Section (ID cards only) is open every first Saturday of the month from 8 a.m. - 12 p.m. for dependents, reservists, retirees and shift workers. Please remember to bring any required documentation. Call 294-2374 to learn more.